For any new products of customers, we will communicate with customers very professionally, listen to their opinions and give useful suggestions to ensure that a good product is made.
We have a professional R&D team of more than 10 people who conduct equipment research and development for our parts manufacturing so that we can help customers solve product problems in the shortest possible time. Our colleagues also prepare for our future systematic upgrade of the Internet of Things.
The R&D and design of wire stripping machines are the core competitiveness of our company. From the design of knife production, all equipment is independently developed by us because we want to completely solve the problems of efficiency, quality and cost from the perspective of parts production.
The company's production capacity is very sufficient, and it has a high degree of control over the price, quality and stable supply of raw materials, laying the foundation for continued production; the company's complete ERP system, well-laid out sales and warehousing network and efficient operating mechanism ensure that domestic orders are shipped within 24 hours. Goods, foreign trade orders will be shipped one week later.
The company has always adhered to seamless service, and has carefully built an after-sales service team composed of technical backbones. It implements all-weather tracking services, provides timely communication and feedback to customers, helps customers solve problems, and forms a regular communication and consultation mechanism with customers. We have established a customer file system and strive to make after-sales service faster and more considerate.